Support Centre
Using Bluebell
Getting started
- How do I set up my Smart baby monitor for the first time?
- Youtube videos
- How do I download and install the Bluebell Mobile app?
- How do I set up my Wi-Fi network for the first time?
- How do I connect to another network?
General
- Is the Bluebell monitor helpful even if I co-sleep with my baby?
- How does this type of monitor let me know my baby's OK?
- How can my partner, nanny, or other family members be involved?
- How can a monitor help with baby’s sleep and routine?
- If I use Bluebell, does it mean I can be away from my baby?
Wearing the devices
- Is it comfortable for my baby to wear?
- Does my baby need to wear the device 24/7?
- Is it water resistant?
- Can the Baby monitor fall off?
- Can the Baby monitor be pulled or fall off?
Baby monitor
Parent wristband
Smart hub
Mobile app
Alerts and monitoring
- I don’t want to receive too many alerts – can I change this?
- What if I miss an alert?
- Do I need all this monitoring and tracking?
- Can I change the alert settings?
- How do alerts work on the Parent wristband
Alert & status accuracy
- How is breathing measured by the Baby monitor?
- What can affect the accuracy of the breathing alert?
- How is crying measured by the Baby monitor?
- How is skin temperature measured by the Baby monitor
- What can affect the accuracy of the skin temperature alert?