Support Centre

How do I care for my Parent wristband?

  • Water resistance: Your Parent wristband is fully enclosed, so it’s sweat, splash, baby vomit and drool proof. It is water resistant with IP67 resistance up to 1 metre for up to 30 mins. But we don’t recommend submerging it under water.
  • Charging: We send an alert when battery is low. We recommend charging your Parent wristband every other day at a time when you don’t need the monitor (e.g. bath time).
  • Cleaning: It’s best If the device is kept dry and clean. To clean your device, remove it, clean it with a wet wipe and then dry it before putting it back on. Do not use any chemicals for cleaning.


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