Support Centre

Is the connectivity used by the monitor reliable?

  • The Smart baby monitor is designed to provide reliable connectivity over long distances up to 30 meters.
  • It uses a mesh networking technology called Thread, like that used in other smart home devices.
  • Thread offers a longer range (up to 60 meters) reliable and secure network to keep the Baby monitor, Parent wristband and Smart hub connected safely without the need for a Wi-Fi, 3G or 4G connection.

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