Support Centre

How does the connectivity work inside and outside the house?

  • In the house: Bluebell devices are connected using closed and secure Thread network connectivity. The Smart hub also connects to your home Wi-Fi network to connect to the internet and the Mobile app.
  • Leaving the house: The thread connectivity continues to work seamlessly between the Parent wristband and Baby monitor.
  • Returning home: All information collected whilst out will be sent to the Smart hub and then uploaded to the Mobile app through the Smart hub’s Wi-Fi connection.



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