Reason: The other parent’s email is incorrect.
Solution: Check that the email used for the invite and for creating a 2nd account are the same. Also remember to check your junk mail folder, and to wait a moment as there may be a delay.
Reason: The email used for registering an account and email where invite was sent are different
Solution: Check that the email used for the invite and for creating a 2nd account are the same.