Support Centre

My Parent wristband runs out of battery very quickly.

  • Reason: The Parent wristband is often used outside the range of the Smart hub, which uses up more battery.
    • Solution: To ensure longer battery life, use the Parent wristband in the range of the Smart hub when possible. When you're outside and don't want to receive alerts, turn the Parent wristband to flight mode to save battery.

  • Reason: You keep the LED, display and/or vibration motor on for long periods.

    • Solution: To extend battery life, confirm alerts soon after the Parent wristband starts vibrating, and use the display and LED light only when necessary.

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