Support Centre

I receive alerts on the Mobile app but not on the Parent wristband.

  • Reason: Your Parent wristband's out of range of the Baby monitor.
    • Solution: Move the Parent wristband closer to the Baby monitor.

  • Reason: Your Parent wristband is set to a different mode than your Mobile app.
    • Solution: You can set modes separately for your Parent wristband and Mobile app. To make them behave similarly, choose the same mode for both.



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