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Baby monitor and Parent wristband off charge, lights still ON?

  • Please note that to avoid the devices triggering or receiving alerts whilst on charge or when immediately removed from charging, it could take up to a minute for the charging LEDs on the Smart hub to be off and the device charging status to update on the App. 

  • To make this faster, please just shake the devices a bit after taking them off charge and wait for the Smart hub charging LEDs to go off. If this takes longer than a minute, please put the devices on charge for a couple of seconds, and take them off and gently shake them. 

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