Support Centre

Smart hub update November 11th 2019

  • The Bluebell tech team is always working hard to make your Bluebell system the best it can be.

  • Your Smart hub is going to update - while it's doing this, the night light will move around the hub for a few minutes. Please don't unplug your Smart hub while it's updating.

  • This latest update includes:

  • Lots of improvements to your Smart hub's performance and connectivity, so basically everything should work much faster and smoother.
  • Your Smart hub will now start up faster (woohoo!).
  • The little lights next to the charging docks will now tell you if your Parent wristband or Baby monitor are charged (blinking light = charging, solid light = fully charged).
  • If you had any issues with reminders staying on the Parent wristband even after they were deleted from the app, this is now fixed too!

Thank you for being so patient as we iron out these creases. Please get in contact if you have any questions.

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