Support Centre

Baby monitor update December 16th 2019

Just to let you know, we're updating your baby device to improve how it detects if there's no breathing.

  • This should be super helpful, especially for smaller babies.
  • This and all other updates will happen automatically when both of your devices are on charge.
  • You can also do the update manually on your app by going to 'Family and devices' in the main menu, then selecting devices. Here you'll see what updates are available.
  • You'll know an update is taking place when you see a back and forth night light pattern on your Smart hub (a sort of swooshing motion).


Drop us a message if you have any questions about this, or anything to do with your Bluebell monitor - we're here to help!

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