Support Centre

Parent wristband update December 18th 2019

We've got something for you that might make things a bit smoother! We're updating your Parent wristband with some new software to make it more in sync with the app when it comes to your baby moving and sleeping.

We hope this helps! Drop us a message if you've got any questions about it, or anything to do with Bluebell.


  • This and all other updates will happen automatically when both of your devices are on charge.
  • You can also do the update manually on your app by going to 'Family and devices' in the main menu, then selecting devices. Here you'll see what updates are available.
  • You'll know an update is taking place when you see a back and forth night light pattern on your Smart hub (a sort of swooshing motion).

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