Support Centre

Parent wristband & Baby monitor updates February 11th 2020

We're always looking to improve your Bluebell devices, so here are the latest updates that we've been working hard on.


Baby monitor v2.0.0

  • You'll no longer get a low battery alert soon after charging.
  • We've improved the way temperature and breathing alerts are calculated and triggered.
  • We've improved how data is stored when you're away from the Smart hub for long periods.

Parent wristband v2.0.0

  • You'll now see a little battery icon on your clock screen so you'll always know how much battery you've got left, when it's charging and when it's fully charged.
  • We've changed how long your screen will stay on for to help with battery life.
  • Step counting will be more accurate now.
  • We've improved how data is stored when you're away from the Smart hub for long periods.

Remember:

  • This and all other updates will happen automatically when both of your devices are on charge.
  • You can also do the update manually on your app by going to 'Family and devices' in the main menu, then selecting devices. Here you'll see what updates are available.
  • You'll know an update is taking place when you see a back and forth night light pattern on your Smart hub (a sort of swooshing motion). Please don't unplug your Smart hub during updates.


Get in touch if you have any questions or need any assistance!


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