Support Centre

Skin temperature alert

What should I do if Bluebell says my baby is feeling cold?

You’ll get this alert if the Baby monitor is measuring a consistent temperature below 34 °C. Check if baby feels cold to touch and double check the temperature reading with an in-ear thermometer if possible.

If you get this alert, it typically means that:

  • The Baby monitor might not be against their skin properly, or there is another layer between the Baby monitor and baby’s skin

  • Baby is feeling cold because they’re in a cool environment and/or need more layers. Try adding an extra layer of clothing or a blanket. If they don’t warm up, they may be poorly and you should consider contacting your healthcare professional.

  • Baby is sweating a lot or they’re wet.


What should I do if Bluebell says my baby is feeling hot?

You’ll get this alert if the Baby monitor is measuring a consistent temperature over 38 °C. Check if baby feels hot to the touch and double check the temperature reading with an in-ear thermometer if possible.

If you get this alert, it typically means that:

  • Baby has a fever.

  • Baby is feeling hot because they’re in a hot environment or they’re wearing too many layers.


What should I do if Bluebell says my baby is feeling very hot?

You’ll get this alert if the Baby monitor is measuring a consistent temperature over 39-39.5 °C (depending on age). Check if baby feels hot to the touch and double check the temperature reading with an in-ear thermometer if possible.

If you get this alert, it typically means that:

  • Baby has a fever.

  • Baby is feeling hot because they’re in a hot environment or they’re wearing too many layers.


What does it mean by “Low/high/very high temperature for XX minutes”?

  • This is an ongoing alert which means that the issue Bluebell has alerted you about is still happening.

  • You’ll also see a small warning triangle icon on your Parent wristband clock screen, which will automatically disappear when the ongoing alerts stop.


Concerned about if your baby is OK? Use The Lullaby Trust’s ‘Baby Check’.

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