Support Centre

Smart hub update March 3rd 2020

As always, our tech team are working hard to improve your monitor, and here's a little update for your Smart hub.

Your Smart hub will update automatically. While it does this, the night light will move around the hub for a few minutes. Please don't unplug your Smart hub while it's updating. Once updated, it will restart and then you're good to go.

This latest update (v.4.20.2) will

  • Help improve the slow breathing rate alerts
  • Help improve connectivity

Get in touch if you have any questions or need any assistance!

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