Support Centre

Smart hub update July 9th 2020

We've got a new update for your Smart hub!

Your Smart hub will update automatically. While it does this, the night light will move around the hub for a few minutes. Please do not unplug your Smart hub while it's updating. Once updated, it will restart and then you're good to go. The update will only happen if the Baby monitor and the Parent wristband are on charge to avoid any disruption while you are using Bluebell.

This latest update (v.4.41.0) includes:

  • Improves connectivity with the app
  • Improves the issue where the Smart hub sometimes loses internet connection (and nightlight starts flashing on/off)
  • Fixes the issue of the setup sometimes failing

We hope this helps! Drop us a message if you've got any questions or feedback about it - or anything to do with Bluebell.

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