Support Centre

Issues with some analytics on the app over the weekend have been resolved

Over the weekend (24th to 25th Oct), we had some issues on our database analytics which means that some users might have experienced some calculations not updating properly on that app.

The features that were affected:

  • All calculations on the app Analytics tab
  • Parent steps, sleep and activity on the app

All the data during this period is now available normally.

We apologise for this issue. Please feel free to contact us on our chat or via email at if you have any questions.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.