Support Centre

Latest app update & chance to win a £100 Amazon voucher!

We know you are busy but we really would like to hear your feedback - please take this quick survey and write a review for us. 5 minutes of your time means a lot to us!

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We have also made some improvements on the Bluebell app based on your feedback!

This latest update (v1.59.13) has the following improvements:

  • Improves the analytics screen
    • Add wet and solid nappies to the analytics screen.
    • Add solid, bottle and breastfeeds to analytics screen.
    • Fix sleep and nighttime sleep calculation issues on the analytics screen
  • The Smart hub setup process has been improved
  • You can scan the QR codes printed on the devices
  • You can see device software updates directly on the home screen
  • and lots of bug fixes!


This update will happen automatically when you close and reopen the app. If you want to doublecheck that you have the latest version of the app, you can check the version number at the bottom of the logout screen (before you confirm logging out) showing v1.59.13p-37.0.0.

We hope this helps! Drop us a message if you've got any questions about it, or anything to do with Bluebell.


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