Support Centre

Mobile app update February 8th 2022

We have made some changes on the Bluebell app!

This latest update (version 2.1.0) makes the phone notifications stronger and longer so that you don't miss an alert even when your phone is locked.

  • You will now hear the same alert sounds when the phone is locked and when the app is open.
  • You can turn off the alert by tapping on the notification or by opening the Bluebell app. The exact notification behaviour depends on your phone and your notification settings. Please check your phone notification settings and notification centre for phone-specific settings.

  • There are three different types of notifications:

    • Critical alerts for breathing, temperature and turning on tummy

    • Basic alerts for crying

    • Other information alerts for battery and connectivity status

This update will happen automatically when you close and reopen the app. If you want to be sure that you have the latest version of the app, you can check the version number at the bottom of the logout screen (before you confirm logging out) showing v2.1.0p-43.0.0.

We hope this helps! Drop us a message if you've got any questions about it, or anything to do with Bluebell.

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