Support Centre

Mobile app update May 19th 2022

We have made some improvements to the Bluebell app!

This latest update (version 2.4.1):

  • Improves the camera view which now works the same way on all networks (e.g. wifi, 4G)
  • Fixes the issues with permissions and video stream with certain browsers and operating system versions

This update will happen automatically when you close and reopen the app.If you want to be sure that you have the latest version of the app, you can check the version number at the bottom of the logout screen (before you confirm logging out) showing v2.4.1p-43.0.0.

We hope this helps! Please let us if you've got any questions or feedback about it - or anything to do with Bluebell at our chat or at

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.