Support Centre

Camera update May 25th 2022

We've got an update for your Bluebell Camera!

This latest update improves the video quality.

Please keep your camera plugged in and it will update automatically. During the update, the camera indicator light will show a blinking blue light. Please do not unplug while an update is in progress.

You can also update the camera by removing it from your family and setting it up again. To do this, go to your Bluebell app menu,  tap Family and devices, and go to the Devices tab. Remove the camera by sliding left and pressing Delete. Set it up again by pressing the + button on the same tab and following the instructions. 

We hope this helps! Please let us if you've got any questions or feedback about it - or anything to do with Bluebell at our chat or at

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